Security and privacy

Security and privacy policy

Casino Solera defines as one of its priorities the privacy and safety of all operations made on the site. Advanced technologies are being used so you do not face any risks while playing on our platform. Thanks to the identification protocol SCMP, the RSA encryption standard and industrial norm DES, you do not face any danger. Wire transfers between Casino Solera and the banks are using a secured line. Confidential informations are encrypted before storage. Nobody has access to it, accept the casino and its players.

Casino Solera guarantees the privacy of all the details entered on the site by the user. No details will be given to third parties.

Privacy policy

Casino Solera is engaged in respecting your privacy. Accordingly, we are using the latest technologies available on internet safety. We offer a secured environment, protecting your personal and banking informations.
The present declaration about safety and privacy represents a contract signed by both the player and Casino Solera. The content of this page can be amended. If this is the case, we will update the present text. Please often read this declaration.

1. Casino Solera informs you of:

- The nature of your personal information or personal information collected from anyone using this website,
- The identity of the organization collecting information,
- How we use any information,
- Persons with whom information can be exchanged,
- The choices you have regarding the collection, use and distribution of information, - The type of security procedures used to fight against loss, misuse or alteration of information,
- The means at your disposal to correct any inaccuracies in the provided information.
If you have any question or comment regarding this declaration, please contact our customer service.

2. Collection of personal data

If you wish to open an account on Casino Solera, you must provide us with various personal information such as your name, address, email and phone number, as well as some demographic information, such as your age. If you make any transaction on the site, we may require your banking details or any related payment solution credentials. When transfering relatively large amounts, we will need you additional information about you to be able to confirm your identity. Casino Solera reserves the right to ask for a proof of your identity in an offline format for verification purposes. Your IP address and time frames of your connections are compared with your user ID to prevent both fraud and also develop an audit trail when a bet is made or upon connecting to our secure servers.

3. Use of Personal Data

Casino Solera uses your personal information solely to serve you best and improve its services. Nevertheless, we exchange information during routine financial transactions with banks, treatment services or credit cards verification. These organisations will not use your personal information for other purposes, unless required by law. Except for the different cases mentioned above, your personal information will never be disclosed to anyone. Casino Solera will not disclose such information about your potential losses or net gains. You have the responsability of keeping track of your earnings to be reported to the competent authorities in case you live in a country where such gains are taxable.

4. Communications, special offers and updates

After registration, each member receives a confirmation email. From time to time, you can also receive information about our products, services or special promotions. If you don’t want to receive these emails, you can log in to the site and go to the «My Info» section to amend the email notifications settings on your account. It may happen that we need to send you an important announcement related exclusively to the service, particularly in cases where it would be temporarily suspended for maintenance or if we make any amendment to our policies. Casino Solera communicates on regular basis with its members to offer them the best possible service. We have an individual approach, whether by email or by phone, depending what suits you best.

5. Control over personal data

When personal information from a member is changed or when a member no longer wishes to use our services, we are able to correct, update or delete confidential data. For this, the user simply has to send us a request by email to our customer service. It is impossible to remove all information from a member due to legal regulations and technical requirements for backup. We appreciate your understanding on this last point.

6. Secure environment

Casino Solera protects your account informations against unauthorized access, use, or unauthorized disclosure. To bet or to access your account information, you must log in using your username and password. Never disclose your account information. If you are worried your password may be compromised, you can change it any time you want. To do this, simply log on the site and access your profile settings. All our members’ information is stored on servers located in a controlled, secure environment, protected from unauthorized access.